Shopping and services

Do you have this in a medium?

Asking about availability

Card, please, I don't need a bag?

Paying

Where would I find batteries?

Locating items

I'd like to return this: it's the wrong size. I'd rather have a refund than store credit, if that's possible.

Returns and exchanges

Is there a discount for students?

Price questions

Hi — could I book a haircut sometime this week?

Booking appointments

Do you have anything for a sore throat?

At the pharmacy

Could I pick up a package under my name?

Deliveries

I hate to complain, but I seem to have been charged twice. Could you take a look?

Complaining as a customer

What's the policy on returns?

Store policy